EN2026-03-24Reply Intern Team
GDPR-Compliant Review Management — What You Need to Know
Managing Google reviews in the EU means following GDPR rules. Here is what matters.
When you use a tool to manage Google reviews, you are processing personal data.
Key requirements:
- Clear controller and processor roles
- A lawful basis for account, review, billing, and outreach processing
- Data minimization and retention limits
- Export, deletion, and opt-out processes
- Transparent subprocessors and security measures
Reply Intern is designed around EU-first review processing, disclosed subprocessors, account export and deletion tools, and a retention schedule for review, reply, OAuth, billing, and outreach records.